Traveller reviews of our Glasgow city centre hotel

Here at Holiday Inn Express Glasgow Theatreland, we take traveller reviews very seriously indeed and use this much valued feedback to ensure that all guests have a most enjoyable stay with us and to assist us in exceeding customer expectations.  Our affiliation to the world famous Holiday Inn Express brand also commits us continuously to exacting standards of customer care, service and quality of our facilities.

 

We encourage all guests to post reviews to Trip Advisor to help us with our reputation, management and our constant drive for improvement in our service to you.

 

The following reviews have been submitted by past guests through Trip Advisor and reflect their genuine feedback.  From time to time we fall short in our pursuit of 100% guest satisfaction and we hope that our pro-active approach in dealing with customer feedback demonstrates our continuing drive to improve the guest experience.  Remember, we have only been open for some months, and are working flat out to improve every aspect of your guest comfort and experience.

 

Customer service with a smile

The staff at the hotel were friendly and extremely helpful. stayed for two nights, breakfast was allowed to be taken upto room on a tray. house keeping rang to see if anything was required, ie fresh towels as i had the do not disturb sign on the door. room clean and nice size. located in centre of Glasgow, within easy reach and walking distance of shops and clubs.

 

Great base to explore the city

Stayed two nights over the May bank holiday weekend, having booked in advance. As well as a great location the best thing about this hotel is the staff. The various front desk employees were friendly, extremely helpful, patient and genuinely interested in our stay in Glasgow.

 

Very nice stay

Stayed here for two nights very clean and comfortable, staff on the on reception very friendly and helpful.Breakfast very good with a great choice,would stay here again £50 per room great value.

 

Great staff, comfortable rooms

Warm Glaswegian welcome, enjoyable breakfast, very efficient service. Free phone in reception area straight through to the taxi rank and they arrive very promptly.

Next door to the hotel is an italian restaurant, which the hotel will book a table for you and you can pay for your meal when you check out..